Developer Account Registration

Requirements

Before registering as a developer on the MallPlus Open Platform, prepare the following:

• A valid email address that you can access to receive the verification link
• Your company details, including company name, address, contact person, and contact phone
• Your business registration number
• Your developer type: ISV (a third-party software vendor integrating for multiple sellers — includes WMS, ERP, and OMS providers) or Registered Seller (a MallPlus brand seller with an in-house development team)
• Your product or company website URL
• Required documents: Business Registration Certificate and Government-Issued ID of the authorized representative
• Optional supporting document: proof of address

How Registration Works

Developer accounts are created through the self-registration flow in the partner console. The process works as follows:

1. Open the registration page and submit the developer account form at /partner/register.
2. Complete the required fields including email, password, developer name, company name, developer type, business registration number, company address, contact person, contact phone, and product URL.
3. Upload the required documents for business registration and identity verification, then accept the Terms of Service to submit your registration.
4. Create your password during registration. Passwords must be at least 8 characters and no more than 72 characters.

Email Verification

After you submit the registration form, the system sends a verification email to the address you registered with. You must open the verification link to confirm email ownership.

• If the link is valid, your email is marked as verified and your account is queued for admin review
• If the link is invalid or expired, you can request a new verification email from the verification page
• Unverified accounts cannot proceed to sign in

Review and Access

Once your email has been verified, your registration is placed in the MallPlus admin review queue. A MallPlus admin will review your submitted details and supporting documents — your account appears as a Pending Developer on the admin Platform Dashboard and is prioritised for review.

The review covers:

• Your company details and developer type (ISV or Registered Seller)
• Your Business Registration Certificate
• Government-issued ID of the authorised representative
• Your product or company website URL

After the review is complete, one of two outcomes applies:

Registration Status

After you submit your registration, your developer account moves through the following status values. You can see your current status on the profile page after signing in, and receive email notifications on status changes.