API reference / Shipment & tracking

Get the print-ready AWB / shipping label for an order's shipment. The label is only available after shipment has been successfully arranged; format is pdf_base64 (default), url, or html. Returns 422 SHIPPING_LABEL_UNAVAILABLE when the shipment has not yet been arranged; 404 when the order is missing or belongs to another shop.

GET/open/v1/orders/{id}/shipping-labelScope: orders:read

Service Endpoint Seller token required

Environment	Base URL + Path
Production	`https://open.mallplus.ph/open/v1/orders/{id}/shipping-label`
Sandbox	`https://sandbox.open.mallplus.ph/open/v1/orders/{id}/shipping-label`

Common Signing and Seller Headers

Header	Type	Required	Rules	Description
X-MallPlus-Partner-Id	string	Yes	Issued client ID for the calling app.	Identifies the partner app whose secret signs the request.
X-MallPlus-Timestamp	integer	Yes	Unix timestamp in seconds; default acceptance window is 90 seconds.	Prevents replay outside the allowed signing window.
X-MallPlus-Signature-Version	string	Yes	Use `3` for HMAC v3.	Selects the request signing algorithm.
X-MallPlus-Nonce	string	Yes	32-64 lowercase hexadecimal characters, unique per request.	Replay-protection nonce included in the v3 signing base string.
X-MallPlus-Signature	string	Yes	HMAC-SHA256 over timestamp, client ID, method, path, canonical query, body hash, and nonce.	Cryptographic proof that the request was signed with the app secret.
X-MallPlus-Access-Token	string	Yes	Required when the operation says seller token required.	Seller OAuth access token returned by the authorization flow.
X-MallPlus-Seller-Id	string	Yes	Required when `X-MallPlus-Access-Token` is required.	Seller ID bound to the seller OAuth token.

Parameters

Name	In	Type	Required	Rules	Description
id	path	string	Yes	-	The order ID.
format	query	enum	No	Allowed: pdf_base64, url, html	Shipping-label format to return.

Request Body

This operation has no JSON request body.

Response Parameters

Field	Type	Rules	Description
success	boolean	-	Whether the request completed successfully.
data	ShippingLabel	No additional properties	Response or event payload for this schema.
data.order_id	string	-	Order ID associated with this value.
data.format	enum	Allowed: pdf_base64, url, html	How `data` should be interpreted: pdf_base64 = base64-encoded PDF bytes (decode + pipe to the warehouse printer); url = a pre-signed URL the printer fetches directly; html = inline HTML label.
data.data	string	-	Format-appropriate label payload: base64 PDF bytes, a pre-signed URL, or inline HTML. For pdf_base64, decode with a standard base64 decoder before writing to disk / printer.
data.tracking_number	string	-	Carrier tracking number the label was generated for.
data.provider	string	-	Logistics provider identifier (e.g. standard_carrier).

Error Codes

HTTP Status	Schema	Description
400	ErrorResponse	Validation error, or a missing/malformed required signing header (BAD_REQUEST)
401	ErrorResponse	Unauthorized — invalid credentials, invalid signature, or expired timestamp (TIMESTAMP_EXPIRED)
403	ErrorResponse	Forbidden — insufficient scope
404	ErrorResponse	The requested resource does not exist or is not visible to the authenticated seller
422	ErrorResponse	The request is well-formed but cannot be processed in the resource’s current state
429	ErrorResponse	The partner or endpoint rate limit has been exceeded
502	ErrorResponse	The upstream commerce service rejected the request or returned an invalid response
503	ErrorResponse	A required platform or upstream dependency is temporarily unavailable
504	ErrorResponse	The upstream commerce service did not respond before the platform timeout

Machine-readable codes are returned in error.code: ACCOUNT_LOCKED, APPROVE_FAILED, APP_LIMIT_REACHED, APP_NOT_FOUND, AUTHORIZATION_CODE_EXPIRED, AUTHORIZATION_REVOKED, AUTH_CODE_EXPIRED, AUTH_CODE_USED, BAD_REQUEST, CANCELLATION_ALREADY_PROCESSED, CANCELLATION_DEADLINE_EXCEEDED, CANCEL_FAILED, CANNOT_DELETE_ACCOUNT_WITH_APPS, CONCURRENT_MODIFICATION, CONFLICT, CREATE_FAILED, DISPUTE_FAILED, DUPLICATE, EMAIL_ALREADY_EXISTS, EMAIL_NOT_VERIFIED, FILE_TOO_LARGE, FORBIDDEN, HMAC_VERSION_DEPRECATED, IDEMPOTENCY_KEY_IN_PROGRESS, IDEMPOTENCY_KEY_REQUIRED, IDEMPOTENCY_KEY_REUSED, INTERNAL_ERROR, INVALID_AUTHORIZATION_CODE, INVALID_CREDENTIALS, INVALID_DEVELOPER_TYPE, INVALID_FILE_CONTENT, INVALID_FILE_TYPE, INVALID_JSON, INVALID_NONCE, INVALID_PATH, INVALID_PICKUP_DATE, INVALID_REFRESH_TOKEN, INVALID_REQUEST, INVALID_SIGNATURE, INVALID_STATE, INVALID_TRANSITION, INVALID_VERIFICATION_TOKEN, MAINTENANCE, MEMBER_PERMISSION_DENIED, MISSING_NONCE, NONCE_REUSED, NOT_FOUND, NOT_IMPLEMENTED, ORDER_NOT_CANCELLABLE, PAYLOAD_TOO_LARGE, PICKUP_DATES_UNAVAILABLE, PRODUCT_HAS_ACTIVE_ORDERS, PRODUCT_UNDER_REVIEW, PROFILE_ALREADY_SUBMITTED, PROFILE_TYPE_MISMATCH, PROXY_ERROR, RATE_LIMITED, REDIRECT_URL_MISMATCH, REFRESH_TOKEN_EXPIRED, REFRESH_TOKEN_REUSED, REJECT_FAILED, RETURN_ALREADY_PROCESSED, RETURN_DEADLINE_EXCEEDED, RE_AUTHORIZATION_REQUIRED, SANDBOX_LIMIT_REACHED, SELLER_TOKEN_REQUIRED, SERVICE_UNAVAILABLE, SESSION_EXPIRED, SHIPMENT_ALREADY_ARRANGED, SHIPMENT_NOT_ARRANGED, SHIPPING_LABEL_UNAVAILABLE, SHIP_FAILED, SIGNATURE_REPLAYED, SSRF_CHECK_FAILED, TEST_SHOP_LIMIT_REACHED, TIMESTAMP_EXPIRED, TOKEN_REVOKED, TOO_MANY_REQUESTS, UNAUTHORIZED, UPLOAD_ERROR, UPLOAD_NOT_CONFIGURED, UPSTREAM_ERROR, UPSTREAM_TIMEOUT, VALIDATION_ERROR, VERIFICATION_LINK_USED, VERIFICATION_TOKEN_EXPIRED, WEBHOOK_SUBSCRIPTION_EXISTS

Request Example

curl -X GET "https://open.mallplus.ph/open/v1/orders/id_123/shipping-label" \
  -H "X-MallPlus-Partner-Id: mp_partner_123" \
  -H "X-MallPlus-Timestamp: 1786924800" \
  -H "X-MallPlus-Signature-Version: 3" \
  -H "X-MallPlus-Nonce: 4f8b9a0c4d5e6f708192a3b4c5d6e7f8" \
  -H "X-MallPlus-Signature: <hex_hmac_sha256>" \
  -H "X-MallPlus-Access-Token: seller_access_token" \
  -H "X-MallPlus-Seller-Id: seller_123"

Response Example

{
  "success": true,
  "data": {
    "order_id": "ord_01ABC",
    "format": "pdf_base64",
    "data": "example_data",
    "tracking_number": "TRK1234567890",
    "provider": "standard_carrier"
  }
}